Listen to this articleThe hospitality industry is undergoing a technological revolution, which is altering the way hotels have traditionally operated. Among these, the growing trend of the internet of things is playing an important role in making the hotel industry more efficient, agile, and personalized. If you own a hotel, here are some key IoT automation trends that will help you expand your client base and revenue.
IoT automation trends in the hospitality industry:
1. Predictive Maintenance
Faulty equipment can be extremely costly to the business because it has a direct impact on the customer experience. These faults can result in incorrect temperature levels, faulty lights, water leaks, equipment breakdown, and so on. This is a hotelier’s worst nightmare. IoT-driven smart maintenance enables advanced data collection and analytics and can trigger alerts to building managers to take corrective actions. For example, any deviation in electrical health and safety parameters like power factor, current, and voltage unbalance are reported for all critical assets like chillers, HVAC, etc. The system can detect imminent or ongoing issues for timely repair & maintenance ensuring maximum equipment uptime.
Furthermore, IoT is not just limited to sending alerts, in some cases, IoT-based smart building solutions are capable of taking corrective actions as well. For instance, sensors such as water leak detectors can notify early-stage pipe failures and trigger immediate valve shut-down to prevent critical water damage.
2. Centralized monitoring
As mentioned above, IoT technology offers advanced analytics of data collected by sensors as part of IoT-based building management solutions. Such processed data is then delivered to the hotel owners on their personal devices, such as laptops or smartphones, as crucial actionable insights. As a result, the entire system can be accessed from anywhere in the world, allowing seamless centralized monitoring and control.
3. Ensuring Sustainability
By reducing energy wastage
Hotels use a lot of energy, and unfortunately, much gets wasted. Energy leakages happen when building assets are operating when not required, poor maintenance of building assets, poor power factor, etc.
To ensure efficient utilization of energy, hotels must leverage IoT technology to ensure sustainability by reducing energy leakages. IoT-based building automation systems offer features like 360° visibility into building operations, voltage utilization & asset health; sensor-based automatic shutoff of equipment; predictive maintenance, etc. This allows hotels to significantly reduce their electricity consumption, hence their carbon footprint.
By reducing water wastage
Water is another natural resource that hotels use extensively. It’s needed in practically every aspect of a hotel. But with this much utilization of water comes a great responsibility to save it. IoT technology can track how much water is circulated and consumed by all areas of the hotel. Regular usage information will enable hotels to reduce waste. The supply can also be improved by using automated controls.
By reducing food wastage
Hotels must offer their customers food of preferred cuisines. To meet this demand, hotels must keep perishable food products at the highest quality by maintaining a constant temperature in their cold rooms and chillers or the stored food will degrade faster. IoT technology enables constant monitoring and regulation of the temperature of chillers and cold rooms so that the food items are maintained at the desired level.
4. Cloud-based data analytics platform
Many hotels have begun to embrace technology in order to improve guest comfort, manage energy consumption, and monitor food safety. However, in most cases, the data from these systems was trapped in isolated, disparate locations, making it inaccessible for deeper analysis or processing. IoT-powered automation can assist hotels in transitioning from isolated systems to a single integrated cloud dashboard that can perform data analytics on this data to identify trends and anomalies, as well as help determine when to perform building maintenance or other tasks that improve customer experience.
5. Adoption of automation to improve overall operational efficiency
Hotel operations have never been easy. A lot of hard work goes behind providing a great experience to customers. It has many challenges starting from hotel equipment, electrical problems, guest satisfaction, food preparation, and more. In order to maximize the guest experience and achieve the best outcomes in the hotel industry, you need to ensure that all areas are organized with the right technology solutions in place.
To stay as the preferred destination for the guests in this highly competitive industry, hotels must endeavour to improve their customer experience. And the internet of things is playing a crucial role to achieve this. Implementation of IoT solutions has already begun to take off in the hospitality industry around the world. This trend is likely to grow in the next few years, and soon we’ll see plenty more of such innovative IoT use cases that transform guest experiences.
Be ahead of these trends & your competitors by leveraging the power of IoT-based automation. Book a free consultation with our experts.