Privacy Policy

Zenatix Solutions Private Limited (“we” or “us” or “our” or the “Company”) respects the privacy of its members (“you” or “your”) and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. This Privacy Policy inter alia describes the information we collect, how that information may be used and your choices about such uses and disclosures. You must read this Privacy Policy carefully before using our website https://zenatix.com/ (“Website”) or transacting with us. By using this Website or availing the services provided by us, you are accepting the practices described in this Privacy Policy.

What personal information do we collect from the people that visit our blog, website or app?

When transacting with us or registering on our site, as appropriate, you may be asked to enter your name, address, contact number or email address to help you with your experience.

By providing personal information to us, you explicitly consent to the collection, usage, disclosure and transfer of your personal data, as permitted by applicable privacy laws and for lawful purposes. By using the services, you are authorizing us to gather, parse data and retain basic data which are related to the provision of our services. We are not responsible for the authenticity of the information supplied by you or supplied by any other person to us on your behalf.

You may, in your sole and absolute discretion, choose not to provide the information requested by us from you in connection with our Services from time to time.

When do we collect information?

We collect information from you when you register on our site or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

(a) To allow us to better service you in responding to your customer service requests.

(b) To send periodic emails regarding your order or other products and services.

(c) To follow up with them after correspondence (live chat, email or phone inquiries).

(d) To allow us to better service you in responding to your customer service requests.

Disclosure and transfer of information:

We may need to disclose / transfer your information to governmental and judicial institutions/ authorities, to the extent required:

(a) under the laws, rules, and regulations and/or under orders of any relevant judicial or quasi-judicial authority;

(b) to protect and defend the rights or property of the Company;

(c) to fight fraud and credit risk;

(d) the Company, in its sole discretion, deems it necessary in order to protect its rights or the rights of others.

The Company may also make your information accessible to its employees only on a need-to-know basis and for the purposes set out in this Privacy Policy. The Company takes adequate steps to ensure that all the employees, who have access to, and are associated with the processing of your information, respect its confidentiality and that such employees and data processors adopt at least such reasonable level of security practices and procedures as required under applicable law.

Non-personally identifiable information may be disclosed to third party ad servers, ad agencies, technology vendors and research firms to serve non-targeted advertisements to you. The Company may also share its aggregate findings (not specific information) in a non-personally identifiable form based on information relating to your internet use (to the extent set out in this Privacy Policy) to prospective, investors, strategic partners, sponsors and others in order to help growth of Company’s business.

The Company may also disclose or transfer your information, to another third party as part of reorganization or a sale of the assets or business of Company. Any third party to which the Company transfers or sells its assets will have the right to continue to use the information that you provide to us in a manner consistent with this Privacy Policy.

How do we protect your information?

For the purpose of providing the services and for other purposes identified in this Privacy Policy, we are required to collect and host certain data and information provided to us by you. We do not use vulnerability scanning and/or scanning to PCI standards. We only provide articles and information. We never ask for credit card numbers. We do not use Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

User’s rights in relation to the personal information collected by the Company:

All the information provided by you to the Company is voluntary. You have the right to withdraw your consent at any time in accordance with the terms of this Privacy Policy, but please note that withdrawal of consent will not be retrospective. You may withdraw your consent by reaching out to us at info@zenatix.com. In the event that you withdraw your consent, we may restrict or discontinue the services for which your information is being collected or processed.

You can access, modify, correct or delete the personal information which has been provided voluntarily by you and collected by the Company in accordance with this Privacy Policy. In case you seek to update, delete or correct your personal information, you may reach out to us at info@zenatix.com.

Retention Period

Your information collected by us will be stored with us as long as it is necessary for us to fulfill our obligations in respect of the provision of the services and in accordance with the applicable laws. Such information can be retained by us if we believe it to be necessary to prevent fraud or future abuse or if the same is required by law or for other legitimate purposes.

Do we use ‘cookies’

We do not use cookies for tracking purposes.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled that make your site experience more efficient and may not function properly.

However, you will still be able to place orders.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy.

We have implemented the following:

  • Demographics and
  • Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together understand the demographics of users visiting our website

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time and shall notify you regarding the same periodically. You are advised to review this page/ policy periodically for any changes. Your continued usage of the services shall constitute your acceptance of the amended/ updated Privacy Policy.

Contacting Us

If there are any questions regarding this Privacy Policy, you may contact us using the information below.

Corporate office: 5th Floor, Building 8C, Cyber City, DLF Cyber City, DLF Phase 2, Sector 24, Gurugram, India

Email: info@zenatix.com

Grievance Officer

We respect and are sensitive to the rights as granted in the data protection laws. Should you have questions about the Privacy Policy or our information collection, you may contact our grievance officer as per the details given hereinbelow. The grievance officer shall redress the grievances expeditiously but within one month from the date of receipt of grievance.

In accordance with the (Indian) Information Technology Act, 2000 read with the relevant rules made thereunder, the name and contact details of the grievance officer are provided below.

Name: Kaushal Raj

Email Address: Kaushal.raj@zenatix.com

Address: 5th Floor, Building 8C, Cyber City, DLF Cyber City, DLF Phase 2, Sector 24, Gurugram, India