Data Analytics and AI as a tool to drive business
Dr. Amarjeet Singh presented his insights on ‘DATA ANALYTICS AND AI AS A TOOL TO DRIVE BUSINESS’ at the 9th edition of Hotel Operations Summit India (HOSI) organised by Hotelivate. The event was held at the Indian School of Hospitality, Gurgaon on 9th September 2022.
Session Topic: Data Analytics and AI as a tool to drive business
Abstract: Data Analytics And Ai As A Tool To Drive Business saw Moderator Jatin Khanna, Chief Executive Officer, Sarovar Hotels & Resorts in conversation with Amarjeet Singh Singh, Co-founder and Chief Technology Officer, Zenatix Solutions; Ankit Khanna, CPO, MakeMyTrip; Joy Ghosh, Regional VP – India & Subcontinent, Amadeus Hospitality; Sidharth Gupta, Co-Founder, Treebo Hotels.
Key Takeaways:
- Data helps with process automation and efficiencies but more importantly helps personalise customer experiences
- Data warehouses that aggregate real-time data with granularity and intelligence is the future
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